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Reporting - Phase 2 - WebApps + Modules

  • Allow selection of any Module/WebApp as the source of data (allow multiple)

  • Available column choices would be determined by what the chosen sources are

  • Filterable on all fields

  • Have a wider range of bulk actions: Add to category, set enabled/disable, set release/expiry date, set Secure Zone, set owner, bulk delete, export

  • Also allow multi-select on Forms for Cases Reporting

(Updated 19/01/2022)

21 comments

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Comments21

  • Emily Dickson

    •

    Jan 11, 2021

    Daniel Depaz has asked - is there a way to select multi forms in cases, with the name of the form appearing in the list?

  • Matt Walter changed status to In Progress
    Team•

    Nov 24, 2020

    You can expect to see this CRM Users report generator very soon, with more tabs to follow (Form Cases, and Custom) - https://www.loom.com/share/3d5b4edf79ab4efcb9794dcba344f503

    • Helen Eichel

      •

      Nov 24, 2020

      Matt Walter: That's wonderful news on the reporting Matt! Thanks!

    • Liz Gibbs

      •

      Nov 24, 2020

      Matt Walter: So looking forward to this one!

  • Liz Gibbs

    •

    Nov 12, 2019

    Reporting on a webapp before export (rather than having to export all of webapp)

    • Martin Sanderson

      •

      Nov 12, 2019

      Liz Gibbs: great idea - thanks!

  • Urszula Richards

    •

    Nov 18, 2019

    Not sure if this is a separate point or not, but I have had a client enquiring (post migration) why no reports are coming through - ie. the site visitors etc - like the weekly ones sent through from BC.
    Is this planned?

    • Luiz Sifuentes

      •

      Jan 21, 2020

      Urszula Richards Martin Sanderson I have a client asking about the same thing. I do not have any analytics on the site currently, but wants to know if there is a way to generate a report for the last 8mo or so.

    • Matt Walter

      Team•

      Jan 21, 2020

      Luiz Sifuentes: What analytics are you looking for? Something like Google Analytics should help you track site visits.

    • Martin Sanderson

      •

      Jan 22, 2020

      Luiz Sifuentes: in addition to what Matt has said, we intend to integrate and display Google Analytics to the Site Dashboards.
      This is something that we have internally spoken for a while, but it looks like we don't have a specific task for it on the roadmap, so I've made a task for it! - https://roadmap.siteglide.com/feature-requests/p/dashboard-google-analytics

  • Liz Gibbs

    •

    Sep 26, 2022

    Have had clients accidentally delete report as the existing buttons at top of report results, ie: Run report, export, deleted selected items disappears as you scroll down while ticking entries in report results. The Delete, Cancel, Save buttons at bottom remain in view, so very easy to click the (report) delete button! Can you incorporate some new UI around this to avoid the confusion when new functionality added.

  • Matt Walter changed status to Planned
    Team•

    Jan 19, 2022

    I've updated the task description to accurately reflect the plans for this update.

    Previous post description:
    Add reporting functionality to the Admin of sites. Possible places to start:

    • CRM users with filters based on date
    • CRM users with filters based on Cases or Orders
    • Export Custom Field Sets
      Please add any other wishes or ideas below and we'll review them before forming the task for the team to work on.
  • Bob Peterson

    •

    Jan 5, 2021

    It would be great if we could create a Custom Report (especially for Cases), give it a name, and save it for reuse.

  • Matt Walter

    Team•

    Dec 10, 2020

    Phase 1 is covered in today's release notes here -> http://help.siteglide.com/en/articles/4710906
    We're continuing work, and welcome any feedback.

  • Matt Walter changed status to Planned
    Team•

    Nov 6, 2020

    • Helen Eichel

      •

      Nov 24, 2020

      Matt Walter: Reports, dashboard and analytics have become a repeated potential client and current client request. Any idea on timing? Thanks Matt.
      And at this point, does anyone have alternatives while I attempt to stall? Thanks

    • Matt Walter

      Team•

      Nov 24, 2020

      Helen Eichel: What would they like to see on a dashboard? For analytics there's solutions you can use such as Google Analytics. This task is specifically for reports. I'll post an update on that shortly.

  • Martin Sanderson

    •

    Jan 21, 2020