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Visual Editor - Something Went Wrong Error

Jayne Cooter reported this-
Re-created when using Visual Editor for some users when using Chrome/ Edge. We have site-specific details on the internal ticket.

Status: Completed11 comments

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Comments11

  • Matt Walter changed status to Completed
    Team•

    Jul 7, 2020

  • Dean Vizer changed status to In Progress
    •

    Jun 9, 2020

  • Dean Vizer changed status to In Progress
    •

    Jun 19, 2020

  • Dean Vizer changed status to Planned
    •

    Jun 16, 2020

  • Jayne Cooter

    •

    Jun 16, 2020

    Hi Matt Walter, we're are still having issues with this I'm afraid. I'm using Chrome and our client appears to be using Edge. Thanks.

    • Dean Vizer

      •

      Jun 16, 2020

      Jayne Cooter: Hey Jayne,
      Do you have browser versions for those two? I can't replicate that here anymore

    • Jayne Cooter

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      Jun 16, 2020

      Dean Vizer: Hi Dean, my Chrome actually just updated while I was checking and the issue is now sorted; I'll relay this to the team and ask them to update. However, it wasn't working before the update which would have been the one before yesterdays. I'll have to check on the Edge version as that is a client who has reported that one. Thanks for the speedy response!

  • Matt Walter changed status to Completed
    Team•

    Jun 12, 2020